Terms and Conditions
School Coach Bookings
Parents/guardians must place bookings via the Westholme School Transport Parent Portal. The booking window will open for bookings ahead of each term. We’ll be in touch to provide sufficient notice for placing bookings.
As before, the school offers places on its coach service, based on bookings and payments being completed, on a first-come, first-served basis. The school will do its utmost to accommodate all requests for use of the service.
Journeys booked but not taken are non-refundable.
Amendments / Cancellations
Amendments to bookings (for example: frequency, route, pick-up location, or drop-off point) should be made by emailing westholme@studentsafe.com or by calling the Westholme office hub on 01254 506070.
As before, all bookings are for the term and a term's notice is required for any changes to termly bookings. If you wish to cancel your child's coach provision part way through the term, you will still be charged the full amount for the remainder of that term.
Use of the Service
Students can only travel on the route for which they are registered.
Adhoc bookings for occasional journeys will be opened up at the start of term.
Parents/guardians are asked to remind their children that when travelling on the school coaches they remain bound by the School’s Behaviour Policy.
Parents/guardians are asked to remind their children that they must abide by the school’s Student Code of Conduct (detailed below).
The journey tracking App will be launched as soon as possible.
Changes to Service
The school reserves the right to make route alterations after publication but will provide notice of any such action.
Payment and Charges
StudentSafe will not handle payments. As before, Westholme’s finance department will handle payments and we aim to issue invoices according to the schedule below:
When you click on the route you would like to book, you will see the zone number in the stop name i.e. Booths, Longton Zone 1
If you wish to calculate adjusted costs for fewer than 10 journeys per week (Mon to Fri a.m. and p.m.) please refer to the table below by zone.
i.e. Booths, Longton Zone 1 Mon-Fri a.m. only = 5 journeys per week £420.00
| Zone | |||||||||
| Journeys per week | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 |
| 10 | £700 | £640 | £605 | £565 | £515 | £485 | £440 | £390 | £340 |
| 9 | £665 | £610 | £575 | £535 | £490 | £460 | £420 | £370 | £325 |
| 8 | £630 | £575 | £545 | £510 | £465 | £435 | £395 | £350 | £305 |
| 7 | £560 | £510 | £485 | £450 | £410 | £390 | £350 | £310 | £270 |
| 6 | £490 | £450 | £425 | £395 | £360 | £340 | £310 | £275 | £240 |
| 5 | £420 | £385 | £365 | £340 | £310 | £290 | £265 | £235 | £205 |
| 4 | £350 | £320 | £305 | £285 | £260 | £245 | £220 | £195 | £170 |
| 3 | £280 | £255 | £240 | £225 | £205 | £195 | £175 | £155 | £135 |
| 2 | £210 | £190 | £180 | £170 | £155 | £145 | £130 | £115 | £100 |
| 1 | £140 | £130 | £120 | £115 | £105 | £95 | £90 | £80 | £70 |
Lost Property
Should a student leave any item on a school coach then parents should contact StudentSafe via email on westholme@studentsafe.com to report the loss providing the coach route and a description of the item(s).
StudentSafe will contact the coach company to find out if the item has been found. Students can then collect the item, ideally on the next school run.
Student Code of Conduct
Students must:
Students must not:
Contact Details
Westholme School’s office hub will be available and happy to help with coach booking questions.
If you have an urgent query about your child’s coach route during service, then please contact the StudentSafe control centre. You will be provided this number ahead of September’s launch of the service.
This telephone number is staffed Monday – Friday during term time from 07:00 to cover travel into school and until 19:00 to cover all end of day transport. It is staffed Monday – Friday 08:00 to 17:00 during school holidays.